Terms of use

Terms and Conditions

 

Welcome to Caribbean farmers Shop. These Terms and Conditions (“Terms”) govern your use of our platform, including our website and services. By accessing or using Caribbean farmers Shop, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

 

1. Acceptance of Terms

By using Caribbean farmers Shop, you agree to these Terms, our Privacy Policy, and any additional terms and conditions provided on our platform. We may update these Terms from time to time. Changes will be posted on our platform, and your continued use constitutes acceptance of the updated Terms. You are encouraged to review these Terms periodically.

 

2. User Accounts

  • Registration: To access certain features of our platform, such as listing products or making purchases, you must create an account. When registering, you must provide accurate, complete, and current information. Failure to do so may result in your account being suspended or terminated.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must notify us immediately of any unauthorized use of your account or any security breach. We are not liable for any loss or damage arising from your failure to protect your account information.

 

3. Use of the Platform

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our platform. By using our platform, you represent and warrant that you meet these eligibility requirements.
  • Permitted Use: You agree to use our platform only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to, engaging in fraudulent or deceptive practices, transmitting harmful software, or violating any applicable laws or regulations.

 

4. Listings and Transactions

  • Farmers and Agro-Processors: You are responsible for the accuracy and completeness of the information provided in your product listings, including descriptions, prices, and availability. You must fulfill orders as specified in your listings and in accordance with the terms agreed upon with buyers. Any changes to product details must be updated promptly.
  • Buyers: You are responsible for reviewing product details carefully before making a purchase. Ensure that you provide accurate delivery information. By placing an order, you agree to pay the total amount due, including any applicable shipping fees.

 

5. Payments and Fees

  • Transaction Fees: We charge a transaction fee for each sale made through our platform. This fee is a percentage of the total sale amount and will be deducted before payment is transferred to the seller. The fee structure will be detailed on our platform.
  • Payment Processing: Payments are processed through secure, third-party payment gateways. We do not store your payment information but rely on these providers to handle payment transactions securely. Any issues with payment processing should be addressed with the payment provider.

 

6. Delivery and Shipping

  • Responsibility: Farmers and agro-processors are responsible for arranging and completing the delivery of products. They must ensure that products meet the quality and delivery standards specified in the product listings.
  • Shipping Costs: Shipping costs are determined based on the weight, size, and destination of the product. These costs will be calculated and displayed during the checkout process or given as a quote by seller. Shipping fees are non-refundable.

 

7. Refunds and Returns

  • Refund Policy: Refunds are available according to the terms specified in the product listing. Generally, refunds will be processed if the product is returned within the return period specified and is in its original condition. Refunds are issued to the original payment method.
  • Returns: Buyers must report any issues with the product within 24hrs days of delivery. To initiate a return, contact our customer support team with your order details. We will provide instructions for returning the product and processing the refund or replacement.

 

8. Intellectual Property

  • Ownership: All content and materials on Caribbean famers shop, including text, graphics, logos, images, and software, are owned by us or our licensors and are protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our platform without our explicit permission.
  • User Content: By submitting content to our platform, such as product listings or reviews, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute that content for the purpose of operating and promoting our platform.

 

9. User Conduct

  • Prohibited Activities: You agree not to engage in activities that may harm or disrupt the platform, including but not limited to:
    • Posting false or misleading information.
    • Engaging in fraudulent or deceptive practices.
    • Uploading or distributing harmful software or viruses.
    • Harassing, abusing, or threatening other users.
    • Violating the rights of others, including intellectual property rights.
  • Compliance: You are responsible for ensuring that your use of the platform complies with all applicable laws and regulations.

 

10. Termination

We reserve the right to suspend or terminate your account and access to the platform if you violate these Terms or engage in any prohibited activities. Termination may be immediate and without notice. Upon termination, you will no longer have access to your account or any content associated with it.

 

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Guyana. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Georgetown, Guyana.